Operation Executive - Penang
Operation
Job Purpose
• Responsible for managing Company’s Operation activities for all the sites assigned under his/her care. This include co-ordinates with housekeeping teams and conducted inspection for all the assigned sites to ensure cleaning standards are met.
• Abilities to manage priorities and demands and solve problems, support staff, as well as perform the duties of a supervisor when required.
Key Responsibilities
- Establish and/or implement operating procedures and standards.
- Plan and coordinate the activities of the housekeeping supervisor/team leader and their crew.
- Coordinate inspections and inspect assigned areas to ensure cleaning standards are met.
- Review detailed scope of work as specified in the Service Agreement with the client.
- Set up new contract requirements, including time estimates, staffing, materials, equipment and costs.
- Consistently presents ETC Cleaning Services Sdn Bhd and its services positively to the client.
- Supervise and evaluate the work of employees; effectively recommend personnel actions related to selection, disciplinary procedures, performance, training, and development, leaves of absence, grievance to the Human Resource Department.
- Carry out any other assignment as assigned by management from time to time.
- General QHSE management and monitoring and ensure all sites KPI’s are achieved
- Any other ad-hoc assignments from time to time as assigned by Management.
POSITION ACCOUNTABILITY / SCOPE
- To compile & submit claims for management approval from site team leaders/supervisor.
- To prepare & approve Stock Requisition within approved limit.
- To issue stop work order in relation to HSE violation.
WORK LOCATION AND WORK HOURS
Work Location is as per where assigned to by Management
Working Hours will be as follows:
o Monday to Friday: 8.30am to 6.00pm (Break 1.5hours)
o Saturday: 8.30am to 1.00pm
o Sunday: Rest Day
o Gazette Holiday: Satutory Observations
Requirements
QUALIFICATION
- Minimum SPM, Diploma or Degree in any field.
EXPERIENCE
- Minimum 1 year of experience in a cleaning-related industry.
KNOWLEDGE AND SKILLS
- Understanding and full knowledge of cleaning-related services.
REQUIRED
- Good fundamental knowledge of company cleaning standard training.
- Knowledge of basic computer software, e.g., Microsoft Office.
- Ability to make cost and budget analysis and project operating costs.
- Excellent negotiation, organizational, planning and prioritization skills.
- Strong leadership and analytical quality, problem-solving and communication skills.
- Good incident report writing skills.
- Self-starter, mature and independent.
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